OK, time for a bit of a rant. Over the last few months I have found myself quite dissillusioned with our industry.
I have seen instances where our brokers are running into some other brokers in our industry who have withheld information from lenders in order to get a deal done. They have made some unethical, and sometimes completely misleading statements to consumers in order to get a deal.
I have seen our competitors telling blatant lies about our organization in order to recruit. It's time to speak up.
Our motto is Passion, Pride, Purpose and frankly right now there are a lot of things in our industry that I am not proud of. It's time to take back our industry and get rid of those that do it a disservice.
If you run into unethical behaviour, report it. If an industry member is bad mouthing a competitor, call them on it. With such a small market share for the broker community we don't have time to be fighting each other unless we are fighting unethical behaviors.
I am passionate about what we do for a living and for our consumers. I am proud of our organization and the people we are affiliated with. My purpose is to make this a great industry for all of us and help you grow your business and become a better mortgage professional.
If there is anything that you think we, as an organization, can assist with let me know.
Well put Mike, if you don't mind my 2 cents based on your thoughts.
ReplyDeleteDaily:
-do a "check up from the neck up"
-promote & defend the "other" broker to the shopping consumer
-add your professional incite or opinion & back your colleague
-make courtesy call to inform them of the wandering consumer
-don't portray your company as the "wonder child" of the industry because you'll have to follow it up. Who has seen the "magic pill" for the #1 and only company to be with
-treat our lenders as if it was your "first date" (respect and genuine forthright behavior if you don't know the answer)
Our group is very small as stated and regardless of where you hang your hat today, you should embrace & promote ALL companies and other brokers. Gone are the days of wide spread fragmented companies and individual brokers.
You never know where you'll be tomorrow as we're MUCH closer a profession as you think.
Shawn.